Supporting neurodiverse customers by training our staff

Thanks to funding through Tees Valley Move Forward, Thirteen team members recently participated in specialist training delivered by Daisy Chain to help them better understand and support neurodiverse people.

Daisy Chain is a fantastic charity in Stockton that supports and empowers neurodivergent people. It offers person-centred services to help autistic children, adults, and their families thrive. Their support includes training, wellbeing sessions, and promoting inclusion and acceptance. From social activities to practical advice, Daisy Chain makes a real difference in the lives of those it supports.

This builds on the package of training the team has already enjoyed, which has included an introduction to Makaton, a language programme that uses signs, symbols, and speech to help people communicate.  

Some of the delivery team have also started working towards a Level 3 Counselling qualification. This will help them develop more skills to support our customers' needs.

Phil Bentham, Employability Team Leader, said, "A huge thank you to everyone involved—your hard work and commitment make a real difference. Undertaking professional qualifications alongside employment is a big commitment, but as always, our team has shown just how dedicated they are to making a difference."

We're proud of our colleagues' willingness to learn and grow. This training means we're better equipped to help customers navigate challenges and build confidence in their next steps.

Tees Valley Move Forward is fully funded by the UK Government through the UK Shared Prosperity Fund.

Delivered by the Housing Employment Network North East on behalf of the Tees Valley Mayor and Combined Authority.

The Tees Valley Move Forward Programme is delivered in partnership via Thirteen, Beyond Housing, Home Group, Karbon Homes and North Star Housing. 

If you or someone you know needs support with employment or training, please contact us. We're here to help.