There is an issue with our phone lines [Archived]

We are experiencing issues with our telephone lines the moment. 

We are really sorry about this and we are doing our best to fix the issue. 

If you need to contact us for an emergency, we are here 24 hours a day, 7 days a week. 

If your call is not an emergency, you might find it quicker to:

• Use My Thirteen to book non-emergency repairs
• Contact us by email: customerservices@thirteengroup.co.uk
• Fill out our online contact form
• Send us a message on Facebook Messenger
• Pop in to see us in store (our Hull store is closed today but we will be open again from Saturday 20 January)
• Contact us at a later date if your situation is not an emergency

Thank you for your patience.