Hate crime

We won’t tolerate behaviour that prevents our customers feeling secure in their home and their neighbourhood.

What is hate crime? 

A hate crime is any behaviour that someone thinks was caused by hostility, prejudice or hatred of their disability, race, religion, sexual orientation or gender identity. 

A hate crime can include verbal abuse, intimidation, threats, harassment, assault, bullying, damage to property. The perpetrator can also be a friend, carer or acquaintance who exploits their relationship with the victim for financial gain or another criminal purpose.

Our responsibilities

  • We will acknowledge all incidents of hate crime reported to us within one working day.
  • We will respond to all reported hate crimes and serious issues of safety within one working day.
  • Ensure that everyone within our neighbourhoods feel safe and secure by preventing and tackling incidences and perceptions of ASB.
  • Ensure that our colleagues feel safe carrying out their role within our neighbourhoods and that a zero-tolerance approach is taken to all forms of abuse, including hate crime.
  • Ensure that our neighbourhoods are safe places to live by tackling hate crime and discrimination.
  • Offer appropriate support and advice to victims and perpetrators of ASB and where appropriate take a whole family approach.
  • Take quick, appropriate action, including legal action, where necessary.
  • Continue to work with partner organisations and develop a shared understanding of responsibilities with other local organisations where it will add value.