Mobile Touchpoint

We're hitting the road to help our customers

Mobile touchpoint van outside Thirteen's head office

We’ve launched a brand new initiative based on customer feedback, which will give our customers and the local community easier access to speak to colleagues face to face. 

The ‘mobile touchpoint’ will visit the communities we serve throughout the year, providing people with an opportunity to report repairs, provide feedback, discuss their tenancies, find a new home to rent or buy or receive employment support.  

We will be popping up throughout the year in communities which aren’t within close proximity to a Thirteen store or a local community hub. 

Where are we visiting?

Event Date Time Location

 

Clear Hold Build event

Friday 17 January

 9.30am-12pm

Vaughan Shops, Netherfield

 

 

Clear Hold Build event

Friday 17 January

 12.30pm-3pm

 

Beresford Buildings Thorntree

 

 

Mobile Community Safety Drop-in

Tuesday 21 January

 10am-1pm

Saltersgill Avenue, Middlesbrough, TS4 3JR

 

 

Mobile Community Safety Drop-in

Tuesday 21 January

 1.30pm - 4pm

Lansdown Road, Middlesbrough, TS4 2QS

 

 

Hull drop in 

Tuesday 28 January

10am - 11am

11.30am - 12.30pm

1pm - 2pm

Marfleet community centre

Salthouse Lane

Owbridge Court

 

 

Union Village Welcome event

Wednesday 29 January

 1pm-3pm

Union Street, Middlesbrough

 

 

Cheriton Green Clean up day

Thursday 30 January

 10am-4pm

Pallister Park, Middlesbrough

 

Will you visit my area? 

If you'd like the touchpoint van to visit your area or a local event, please contact us: