We’re bringing our services closer to you
We’ve listened to your feedback and we’re taking our services on the road to make it easier for you to speak to us face to face.
Our mobile touchpoint van is visiting communities across the region, giving you a simple way to:
- report a repair
- give feedback
- talk about your tenancy
- find a new home to rent or buy
- get employment support
We’ll be popping up throughout the year in areas that aren’t close to a Thirteen store or community hub, so you can get the help you need without travelling far.
Where are we visiting?
November
In progress
| Event | Date | Time | Location |
|---|---|---|---|
|
Mandale clean up day with Stockton Borough Council, Cleveland Fire Brigade, residents, local school and HSC's Area clean up, provide refreshments and a hub for those attending |
Wednesday 4th November | 11:00 - 14:00pm | In the car park to the front of 10 Spring Close, Thornaby TS17 6JX |
|
Mobile Touchpoint for the Whitby High Stakesby estate - customer drop in To have the mobile touchpoint for our stock in Whitby and promote Thirteen |
Thursday 5th November | 13:00 - 14:30pm | Whitby - High Stakesby Estate - YO21 3UL - Near the car park on the estate |
|
Portrack Asda monthly drop in (first Friday of every month) Engage customers and have a presence in the community |
Friday 6th November | 10:00 - 14:00pm | Asda Portrack Lane. Out the front on paving. Portrack Ln, Stockton-on-Tees TS18 2PB |
| Railway Housing Association and Thirteen Group Consultation Programme | Monday 9th November | 14:00 - 16:00pm | Gresley House, Stanier House and Sussex Avenue, Leeds |
| Railway Housing Association and Thirteen Group Consultation Programme | Thursday 12th November | 14:00 - 16:00pm | Snuff Mill Lane and Southwood Avenue, Cottingham (Hull) |
|
Railway Housing Association and Thirteen Group Consultation Programme Railway Housing Association and Thirteen Group Consultation Programme |
Monday 16th November Monday 16th November |
10:00 - 12:00pm 14:00 - 16:00pm |
Saturn and Vulcan House, York Severn Green, York |
|
Outwood Ormesby School parents event Engaging with parents and customers during the parents evening in the school to help to advertise what we're doing in the area and within the school moving forward, employability, courses etc |
Wednesday 18th November | 12:00 - 17:00pm | Netherfield House, Netherfields, Tothill Ave, Middlesbrough TS3 0RH |
|
Wellbeing event in partnership with Stockton Borough Council For Stockton Borough Council to offer wellbeing support, with Thirteen on hand to offer any advice around housing etc |
Wednesday 25th November | 10:00 - 15:00pm | Wellington Square, Stockton-on-Tees |
|
Morrisons Community drop in A drop in for customers to speak to us face-to-face |
Friday 27th November | 9:00 - 13:00pm | The Berwick Hills Centre, Ormesby Rd, Berwick Hills, Middlesbrough, TS3 7RP |
Check out the mobile touchpoint
Will you visit my area?
If you'd like the mobile touchpoint to visit your area or a local event, please contact us.