We’re bringing our services closer to you
We’ve listened to your feedback and we’re taking our services on the road to make it easier for you to speak to us face to face.
Our mobile touchpoint van is visiting communities across the region, giving you a simple way to:
- report a repair
- give feedback
- talk about your tenancy
- find a new home to rent or buy
- get employment support
We’ll be popping up throughout the year in areas that aren’t close to a Thirteen store or community hub, so you can get the help you need without travelling far.
Where are we visiting?
August
| Event | Date | Time | Location |
|---|---|---|---|
|
Local Councillor Donna Jones has been asked by the community if the van can come to Addington Drive and that part of Pallister Park |
Monday 3 August |
1pm-3pm |
Addington Drive, Outside Bellamy Court |
|
Customer involvement summer roadshow Whether you'd like to tell us what's working well, raise a concern, or share ideas about how we can improve, we'd love to see you |
Tuesday 4 August |
10am-12pm 1-3pm |
Pinewood Avenue, Middlesbrough, TS4 2GF - Grove Hill Renshaw Grove, Middlesbrough, TS4 2FW - Grove Hill
|
|
Fun day/Community event in Portrack but also Tilery estate 'Fun day/Community event in Portrack but also Tilery estate will be invited along. External partners plus Employability, estates, Housing and communities |
Wednesday 5 August | 10am-3pm | The Willows community centre, they have a large grassed area that the van is able to access and park up. TS18 2HX |
|
Family fun day 'family support involving local charities and authority - Catalyst have arranged a family fun day, 'a family fun day and opportunity to engage with local resident
|
Thursday 6 August |
11 am -1pm 1:30-3:30pm |
Field opposite Victoria Terrace, ts2 1sr Thorntree Community Centre, Birkhall Rd, Thorntree Ave, Middlesbrough TS3 9JW
|
|
'ASB and community interaction event at Cheviot House, Middlesbrough.
ASBRL, PSCO, Middlesbrough council ASB, Employability, Tenancy support
encourgage customer to discuss ASB concerns
|
Friday 7 August | 9:30am-12:30pm |
Cheviot House,
Lothian Road,
Middlesbrough,
TS4 2QX
Car park at the back of the Cheviot House
|
|
Grove Hill Fun Day 'Communnity fun day organised by Grove Hill Community hub for customers |
Monday 10 August | 12pm-3pm |
Grove Hill Community Hub
Bishopton Road
Middlesbrough
TS4 2RP
|
|
Community Action day Brambles Farm To improve communication between the community and partner agencies |
Tuesday 11 August | 1:30pm-4:30pm | Marshall Shops - Marshall Avenue Middlesbrough Cleveland TS3 9AX |
|
Customer involvement summer roadshow Every week during the summer holidays, our involved customers will be joined by our customer involvement and touchpoint teams to visit the neighbourhoods where we receive the most customer contact.
|
Wednesday 12 August |
10am-12pm 1-3pm |
|
|
Mobile touchpoint for the Whitby high stakesby estate - Customer drop in To have the mobile touchpoint for our stock in Whitby and promote thirteen |
Thursday 13 August | 1pm-2:30pm | Whitby - High Stakesby Estate -Whitby, YO21 3UL - Near the park on the estate |
|
Customer involvement summer roadshow Every week during the summer holidays, our involved customers will be joined by our customer involvement and touchpoint teams to visit the neighbourhoods where we receive the most customer contact. |
Tuesday 18 August |
10am-12pm 1:00-3:00pm |
The Greenway / Barsford Road - Thorntree
The Greenway / Kenmore Road - Thorntree |
|
Big Clean/Day of Action Tilery Big clean in local area and to build partnership and community resilience in Tilery Estate Walkabout A number of customer have requested an estate walkabout as previously has not been included. Customer have issues they would like to raise around grounds maintenance, parking etc.
|
Wednesday 19 August |
10am-1:30pm
3-4:00pm |
IFrank Wiseman Community Centre Tilery Stockton on Tees TS20 2UP
Blackburn Close, Fairfield, TS19 7EN (CAR PARK AREA) |
|
Mobile touchpoint Kirkbymoorside - Customer drop in Provide mobile tp and promote thirteen |
Thursday 20 August | 1-2:30pm | Beginning of Windmill Avenue YO62 6FG where there is a parking space |
|
''Eden Road Safety Event Target hardening, reporting ASB, community relations with Police etc |
Friday 21 August | 11am-1:30pm |
58 Eden Rd, Middlesbrough TS4 2SH
|
|
Customer involvement summer roadshow Every week during the summer holidays, our involved customers will be joined by our customer involvement and touchpoint teams to visit the neighbourhoods where we receive the most customer contact.
|
Tuesday 25 August |
10am-12pm
1-3pm |
Dodford Road Community Centre - Hemlington Ellis Gardens Community Centre, Sheila's Shop - Hemlington |
|
'Community event focused on financial issues and returning back to school getting ready for Christmas. To engage customers and residents before returning back to school to look at budgeting etc |
Wednesday 26 August |
10am-2pm |
Portrack The Willows Newport Road TS18 2HX |
|
Valley Road Safety Event Target hardening, reporting ASB, community relations with Police etc |
Thursday 27 August |
11am-1:30pm |
69 Valley Rd, Middlesbrough TS4 2RY |
|
MONTHLY Morrisons Community drop in A drop-in for customers to speak with us face-to-face Icons of sport a family fund day and opportunity to engage with local residents |
Friday 28 August |
9am-1pm
1:30-3:30pm |
The Berwick Hills Centre, Ormesby Rd, Berwick Hills, Middlesbrough TS3 7RP Park End Primary ,Overdale Rd, Park End, Middlesbrough TS3 0AA |
Check out the mobile touchpoint
Will you visit my area?
If you'd like the mobile touchpoint to visit your area or a local event, please contact us.