Customers

We provide a whole range of services for our customers to help you in your home and create opportunities for you and your family.

You can use these pages to find out about and carry out tasks including: telling us about repairs needed on your home and paying your rent. You can also find out about things like planned maintenance in your area and details about your housing services coordinator.

You can also use our self service website My Thirteen to carry out a wide range of tasks.

Find out about how to rent a home for us.

Find out about how to buy a home from us.

Find out about the support available to you.

Need to make a complaint?

We aim to deliver the best services possible, however we appreciate that sometimes things can go wrong. 

Make a complaint.