How we are performing

This page gives you information about how we perform when we provide services for our customers.

Our work to manage performance helps us to meet our customers' needs and expectations. We have effective performance management arrangements in place. These allow us to deliver results as set out in our strategic and annual plan.

We measure our performance using performance indicators which we review every year. We publish our performance against these indicators every year.

You can see the range of documents that tell you about our performance and plans below.

How we are performing

Financial statement and annual report

Value for Money Strategy

Environmental, Social and Governance Report