Stockton store

Located on Stockton High Street, Thirteen's state-of-the-art store is in a prime position for our customers to access us face-to-face safely.

Our store is open for drop-in visits, but we recommend that you contact us before your visit to book an appointment wherever possible.

You can make an appointment to see us face-to-face in store or for a virtual appointment online. To book an appointment:

You can also check your account, make a payment or book a repair by visiting My Thirteen to do this easily whenever you want, from wherever you are.   

Visit My Thirteen.

What can I do at the store?

The Stockton store is here to help make your life easier, so whatever the problem we’ll work with you to solve it. Pop by the store to speak to our hosts about:

  • your tenancy
  • how to set up your My Thirteen account
  • paying your rent
  • reporting a repair
  • finding a new home to rent or buy
  • finding a job or training
  • accessing support and advice

Where to find us

  • 145 Stockton High Street, TS18 1LX
  • Monday to Friday, 9am till 5pm and Saturday 9.30am till 2.30pm