Mobile Touchpoint

We're hitting the road to help our customers

Mobile touchpoint van outside Thirteen's head office

We’ve launched a brand new initiative based on customer feedback, which will give our customers and the local community easier access to speak to colleagues face to face. 

The ‘mobile touchpoint’ will visit the communities we serve throughout the year, providing people with an opportunity to report repairs, provide feedback, discuss their tenancies, find a new home to rent or buy or receive employment support.  

We will be popping up throughout the year in communities which aren’t within close proximity to a Thirteen store or a local community hub. 

Where are we visiting?

Event Date Time Location

Mobile Community Safety Drop in

Thursday 13th February

 10am-1pm

Easterside Hub, Car Park (next to Hub and shops) , Middlesbrough, TS4 3PZ
Mobile Community Safety Drop in Thursday 13th February 1-4pm Grove Hill Hub, Middlesbrough, TS4 2RP Car Park area

Morrisons Community drop in

Friday 14th February

 9am-1pm
The Berwick Hills Centre, Ormesby Rd, Berwick Hills, Middlesbrough TS3 7RP

Primrose Hill Big Clean 2025

 Monday 24th February 1-4pm
Primrose Hill Community Centre,Stockton, TS19 0HL

Will you visit my area? 

If you'd like the touchpoint van to visit your area or a local event, please contact us: