Mobile Touchpoint

We're hitting the road to help our customers

Mobile touchpoint van outside Thirteen's head office

We’ve launched a brand new initiative based on customer feedback, which will give our customers and the local community easier access to speak to colleagues face to face. 

The ‘mobile touchpoint’ will visit the communities we serve throughout the year, providing people with an opportunity to report repairs, provide feedback, discuss their tenancies, find a new home to rent or buy or receive employment support.  

We will be popping up throughout the year in communities which aren’t within close proximity to a Thirteen store or a local community hub. 

Where are we visiting?

Event Date Time Location
Employability careers fair Tuesday 26 November 9.30am-3pm

Primrose Hill Community Centre, Stockton-on-Tees, TS19 0HL
Repairs roadshow Thursday 28 November 9am-10am

Welton House, Middlesbrough, TS3 0TG
Repairs roadshow Thursday 28 November 10.15am-11.15am Glastonbury House, Middlesbrough, TS3 0LG
Repairs roadshow Thursday 28 November 11.30am-12.30pm

Penrith Road, Middlesbrough, TS3 7JR
Repairs roadshow Thursday 28 November 1.15pm-2.14pm

Pennyman House, Middlesbrough, TS3 6LB
Community gift wrapping Thursday 5 December 11am-1pm Thornaby Warm Welcome, The Pavillion, TS17 9EW
Mental Health Car Club (Christmas Event) Sunday 8 December 5pm-9pm Myton House Farm, Ingleby Barwick, TS17 OWB
Community Gift Wrapping with The Moses Project Wednesday 11 December 4.30pm-6.30pm Foundation House, Alma Street, Stockton-on-Tees, TS18 2AP
The Bread and Butter Thing Friday 13 December 12pm-2pm Newtown Resource Centre, Thornaby TS19 0DE
Good Neighbour event Thursday 19 December 10am-12pm Newport Hub, St Paul's Road, Middlesbrough, TS1 5NQ
Good Neighbour event Thursday 19 December 6pm-8pm
Newport Hub, St Paul's Road, Middlesbrough, TS1 5NQ

Will you visit my area? 

If you'd like the touchpoint van to visit your area or a local event, please contact us: