We’re bringing our services closer to you
We’ve listened to your feedback and we’re taking our services on the road to make it easier for you to speak to us face to face.
Our mobile touchpoint van is visiting communities across the region, giving you a simple way to:
- report a repair
- give feedback
- talk about your tenancy
- find a new home to rent or buy
- get employment support
We’ll be popping up throughout the year in areas that aren’t close to a Thirteen store or community hub, so you can get the help you need without travelling far.
Where are we visiting?
April
| Event | Date | Time | Location |
|---|---|---|---|
| Customer drop in | Wednesday 1 April | 2pm-4pm |
Wrensfield, Nisa car park 2pm-3pm Wrensfield flats 3pm-4pm |
|
Customer involvement open days Come and speak to our involved customers and find out how they help shape our services. |
Thursday 2 April |
9.30am-11am 11.15am-12pm 1pm-2.30pm 2.45pm-4.15pm |
Danby Court, DL1 2FT Grace Court, DL3 6GA Saddlewood Mews, DL3 6BF Pilmoor Green, DL1 4QJ |
|
Thorntree Community Fest Free event for the community to come and meet our neighbourhoods team. Food and drinks will be available as well as a bouncy castle, arts and crafts etc. |
Tuesday 7 April | 12.30pm-4.30pm | Thorntree Park TS3 9HR |
| Mobile Community Safety Drop in | Tuesday 14 April | 10am-2pm | Rutland Court Middlesbrough TS1 2SL |
|
Grove Hill New Build Event Get support with any issues in Union Village. |
Wednesday 15 April |
12pm-3pm | Parnell Close, Grove Hill, Middlesbrough, TS4 2FX |
|
Pallister Park Community Event A fun-day where you can get information and family support in partnership with Middlesbrough Council. |
Thursday 16 April | 9.30am-2pm | Pallister Park, Ormesby Road TS3 7AP |
|
Customer drop in Come and speak to our community connectors, Middlesbrough council and get information on services. |
Wednesday 22 April | 8.50am-9.50am | Abingdon Primary School, Abingdon Road, Middlesbrough, TS1 3JR |
| Monthly Morrisons Community drop in | Friday 24 April | 9am-1pm | Berwick Hills Centre, Ormesby Road, Middlesbrough, TS3 7RP |
|
Waste Engagement Roadshow Raising awareness of waste management and local facilities. |
Thursday 30 April | 10am-12pm | Bunting Court, Union Village TS1 4GB |
|
Customer drop in Come and speak to our community connectors, Middlesbrough council and get information on services. |
Thursday 30 April | 2pm-3.30pm | Abingdon Primary School, Abingdon Road, Middlesbrough, TS1 3JR |
Check out the mobile touchpoint
Will you visit my area?
If you'd like the mobile touchpoint to visit your area or a local event, please contact us.