Annual report for customers

Every year we tell people about the projects we've worked on and how we've performed in a range of areas.

The annual report for customers provides a summary of our performance for customers.

You can find a summary and a graphical overview of our annual report for customers below. You can also see our main financial statement and annual report.

Our customer annual report is published by 30 September each year. For more details please contact the Customer Involvement Team.

Customer annual report 2023-24

Customer annual report 2022-23

Customer annual report 2021-22

Customer annual report 2020-21

Customer annual report 2019-20

Customer annual report 2018-19